Privacy Policy

Introduction and Scope

AspiraTrade Medical Tourism ("AspiraTrade," "we," "us," or "our") is committed to protecting the privacy and security of the personal and sensitive medical information of our users and clients ("Users" or "you"). This policy details how we collect, use, disclose, and safeguard your data when you use our website or services.

By using our services, you consent to the data practices described in this policy. We adhere to the principles of applicable global data protection laws (including the spirit of GDPR and HIPAA regarding medical data security) to ensure your confidentiality.

Data Collection

We collect information primarily to facilitate your medical and travel arrangements.

2.1. Personal Data (Collected via Forms/Communication)

We collect standard identifying information required for coordination, including:

• Full Name, Age, Gender.
• Contact Information (Email Address, Phone Number, WhatsApp Number).
• Nationality and Country of Residence.
• Passport details (required for visa application assistance).
• Travel preferences and required dates of travel.

2.2. Sensitive Personal Data (Medical Records)

To provide an accurate quote and treatment plan, we necessarily collect confidential medical information, including:

• Medical history and pre-existing conditions.
• Diagnosis and required treatment type (e.g., Cardiac Surgery, IVF, Orthopedics).
• Diagnostic reports (e.g., MRI scans, lab results, X-rays).
• Current medication and physician notes.

How Data is Used

Your data is used solely for the purpose of fulfilling our role as a medical tourism facilitator:

AspiraTrade will never sell your Personal Data or Sensitive Medical Data to any third party.

Data Sharing and Disclosure

We only share your data as necessary to deliver the requested services or as required by law.

4.1. Disclosure to Third-Party Providers

Your data is disclosed to the following entities, which act as independent contractors:

• Accredited Healthcare Providers: Only the necessary medical data is shared with selected surgeons and hospitals for the purpose of obtaining a treatment plan and quote.
• Logistics Providers: Necessary personal data (e.g., name, travel dates) is shared with verified airlines, hotels, and ground transport providers.

4.2. Legal Disclosure

We may disclose your data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of AspiraTrade, or protect the safety of the public or other users.

Data Security and Storage

We take the security of your Sensitive Personal Data extremely seriously.

• Encryption: We use Secure Socket Layer (SSL) technology for data transmission and employ encryption methods for storing medical records.
• Access Control: Access to your medical data is restricted to AspiraTrade personnel directly involved in your case coordination and authorized hospital staff.
• Storage Location: Data is securely stored on encrypted servers in India, with protocols designed to meet international security standards.

User Rights and Control

You have control over your data. You may:

• Access and Review: Request access to the medical and personal data we hold about you.
• Modification: Request corrections to any inaccurate or incomplete information.
• Deletion (Right to be Forgotten): Request the permanent deletion of your personal data, subject to legal and contractual obligations (e.g., retaining records required by law).
• Marketing Opt-Out: Withdraw consent to receive marketing or promotional communications at any time.

Cookies and Tracking

We use cookies to enhance your experience. These cookies are used for:

• Functionality: To remember your preferences and consultation history.
• Analytics: To measure website traffic and user behavior (via Google Analytics or similar tools) to improve our service.

You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

Changes and Contact Information

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with a revised effective date.

Contact Us:

For questions regarding this Privacy Policy or data inquiries, please contact our Data Protection contact:

• Email: info@aspiratrade.in
• Phone: +91 9665636055